WHAT IS YOUR SHIPPING POLICY?
FOR ORIGINALS We offer free international shipping via ground. If order needs to be expedited, customer is responsible for additional costs. Shipping times range from 1-7 business days.
FOR PRINTS We currently offer free international shipping via ground. If order needs to be expedited, customer is responsible for additional costs. Most prints are printed on demand and can take up to 3 weeks to deliver.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- Original paintings and prints can be returned within 30 days of purchase for a full returned if undamaged. All return shipping expenses are customer's responsibility.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your order arrive damaged, please keep all packaging and contact us directly for further instructions.
CAN I CANCEL MY ORDER?
We will try our best to cancel order, but please contact us as soon as possible if you need to cancel/revise your order to we can take care of it before it ships out. If it has shipped, regular return policies apply.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement on an original purchase, please contact us directly at email@example.com.
WHO TO CONTACT?
You can reach out at any time by email at firstname.lastname@example.org.